Global Program Management · GTM · Customer Experience

Building people-first programs that scale.

I'm an expert communicator and natural project manager who turns ambiguous challenges into clear strategy and measurable outcomes — with a deep commitment to culture, community, and impact.

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CP
About me

I sit at the intersection of strategy, execution, and people. Whether I'm running a global program at Amazon, closing enterprise deals, or launching a community app from scratch — I thrive in high-growth, fast-paced environments where the stakes are high and clarity is scarce.

I'm known for synthesizing complexity into momentum, building inclusive teams that actually perform, and translating strategy into real business outcomes.

Based in Austin, TX. MBA from UT McCombs. Box Certified Professional. When not driving programs at Amazon, I'm building Comadre — a community app I co-founded with my college roommate to support seniors and Social Security recipients.

10+
Years in tech & GTM
4
Companies scaled
1
App founded & launched
Experience
2022 — Present
Sr. Program Manager
Amazon
Leading global program management initiatives in a fast-paced, customer-obsessed environment. Driving cross-functional alignment, building scalable operating models, and delivering outcomes across complex, multi-stakeholder programs.
Program Management Cross-functional Leadership Operations Customer Experience
2020 — 2021
Account Executive
Airtable
Sold Airtable's no-code platform to enterprise customers, helping teams build the tools that matched their workflows. Founded and launched BlackViews, Airtable's first ERG — partnering with DE&I and external organizations to design equitable, inclusive programming for the full company.
Enterprise Sales GTM DE&I ERG Founder
2017 — 2020
Account Executive & ERG Co-Chair
Box
Managed a full-cycle enterprise sales motion for Box's cloud content platform across emerging and growth segments. Concurrently served as Co-Chair of the Black Excellence Network ERG for two years, building community and championing equity across the company. Earned Box Certified Professional (BCP) certification.
Enterprise Content Mgmt SaaS Sales ERG Leadership Box Certified Professional
2014 — 2017
SMB Account Sales Manager
Quantum
Drove pipeline revenue across East US and Latin America, educating customers and resellers on backup and recovery solutions. Built and managed channel partner relationships across two territories over nearly three years.
Channel Sales Territory Management Latin America SMB
2013 — 2014
Business Development & Jr. Account Manager
N3
Supported ISV partners in launching apps on the Microsoft Azure platform through joint marketing, app discoverability programs, and partner-to-partner connections. Contributed to demand generation for technology clients as part of a full-service sales and marketing execution firm.
Microsoft Azure ISV Partnerships Demand Generation
Projects & ventures
Featured venture
Comadre — Community for Seniors & Social Security Recipients
Co-founded with her college roommate, Comadre is a social community platform designed specifically for people in retirement and Social Security recipients. The app lets members connect around shared interests, access a curated job board for gig work that won't affect their benefits, and tap into a resource library covering Social Security, senior discounts, and more.
The name comes from the Spanish tradition of "comadres" — a bond of trusted co-mothers — reflecting the platform's core belief in community, mutual support, and belonging.
Visit comadre.app →
What it includes:
A community forum and interest-based groups, a job board filtering for retirement-friendly gigs, a news and resource library with Social Security guides, and dedicated spaces for caregivers and members to connect.
Co-Founder Community Platform Social Impact Product Strategy GTM Seniors & Accessibility
02 / Culture & Community
BlackViews ERG — Airtable's First ERG
Founded and launched Airtable's inaugural employee resource group from scratch. Designed and led inclusive programming in partnership with DE&I leadership and external organizations.
Company's first-ever ERG
03 / Leadership
Black Excellence Network — Box ERG Co-Chair
Co-led Box's Black Excellence Network ERG for two years, building community across the company and championing equity, representation, and belonging at the organizational level.
2 years of sustained impact
Education
The University of Texas at Austin — McCombs School of Business
Master of Business Administration (MBA)
2020 – 2022
Emory University
B.A., International & Global Studies
IES Abroad — Freiburg, Germany
Global Study · European Union Political Science
School for International Training — Rabat, Morocco
Global Study · Multiculturalism and Human Rights
Contact
Let's connect.

Open to new opportunities in global program management, GTM leadership, and advisory roles. Always happy to chat about community building, DE&I, and impact-driven work.

christiana.ponder@gmail.com LinkedIn comadre.app